"Quality Management Expert Xichaixing" Dissects the Characteristic Quality Management of Xichai

On November 24, 2015, organized by the China Quality Association, the “Quality Management Expert Xichai Xing” organized by the FAW Jiefang Company Wuxi Diesel Engine Factory (hereinafter referred to as Xi Chai ) was held in Xixi. Li Xinghua, Member of the China Quality Association and the Director of the Division of Business Development, Xing Min, Executive Vice President and Secretary-General of China Internal Combustion Engine Association, Wang Lizhi, Assistant General Manager of FAW Group Corporation, Cao Jiazhong, Vice Mayor of Wuxi City, and National Quality Management Expert, OEM Leader, National More than 100 representatives of advanced enterprises such as the implementation of excellent performance, gathered in Wuxi to jointly dissect the quality management of Xican, and jointly discussed the road to building a quality brand.

Xichai was awarded the 15th "National Quality Award Organization Award" by the China Quality Association
Xichai was awarded the 15th "National Quality Award Organization Award" by the China Quality Association

Activity background

As the only company in China's internal combustion engine industry this year, Xichai was honored by the China Quality Association for the 15th "National Quality Award Organization Award" and set a new benchmark for "Made in China".

Activities

On the morning of November 24, all delegates visited the Xichai Museum, Factory History Museum, Quality Museum, and Huishan Base. They have a close contact with Xichai's long history, excellent quality culture, and advanced manufacturing base.

Visit Factory History Hall
Visit Factory History Hall

In-depth analysis of the method of decoding Xichai quality management

Experts at the meeting listened to the introduction of Xichai's quality work by Zhang Xifeng, assistant of Xichai's factory manager, and learned that Xichai has adopted quality management as an entry point and gradually introduced the model of excellent performance management. After many years of study, benchmarking, integration, and improvement, the company will not be determined. Oh, the process of pursuing excellence.

This on-site meeting is the first time that the China Quality Association held a typical sharing and exchange activity for quality award-winning companies nationwide. At the meeting, Li Xiaofei, senior quality expert of the China Quality Association, gave an introduction to the “National Quality Award” and the model of excellence performance.

Known as China's "Quality Oscar", the "National Quality Award", which symbolizes the country's highest quality honor, was established in 2001. At the beginning of 2010, it was approved by the Party Central Committee and the State Council. The National Quality Award continues to be undertaken by the China Quality Association since 2012. Since then, the National Quality Award has set up a "Project Excellence Award" to recognize key projects and projects that use the excellent performance model to achieve outstanding results in quality management and technological innovation. Today, the National Quality Award has become a national and national quality award that is commensurate with the Japan Deming Award, the American Baldrige State Quality Award, and the European EFQM Excellence Award. Each year, the company selects advanced companies that promote excellence in performance across the country, and honors organizations that have made outstanding achievements in quality, economy, and social efficiency.

Focusing on Xichai's characteristic quality management model, well-known domestic quality management experts and leaders of industry associations, they conducted in-depth discussions in the form of round tables to discuss the secret behind the high quality of Xichai products.

Participants discuss
Participants discuss

Through the discussion, the participating experts agreed that Xichai's quality management has five unique mysteries. One of the mysteries, the senior leaders of Xichai are responsible for creating “national brands, high-end power” and strive to create strategic thinking for sustainable enterprises. The second mystery is that Xichai aims at customer satisfaction, systematically plans differentiated services, and forms a distinctive method for customer relationships. The third mystery is that Xichai focuses on technological innovation, builds an innovation platform, and improves the innovation system. The fourth mystery is that Xichai is human-oriented and continuously enhances the overall quality of its employees and its cohesion. The fifth mystery is that Xichai uses scientific methods to continuously enhance the effectiveness of process management.

Pursue excellence, build quality, brand model

In the afternoon, at the summit, leaders of the participating industry experts, leaders, and major domestic OEMs, such as JAC Heavy Trucks, made keynote speeches around the theme of “Practicing Excellence in Performance Models and Establishing Brand Models for Quality” in conjunction with the China Manufacturing 2025 Plan. Talk about the automotive industry, how to build quality brands, build China's independent high-end brands.

Director of FAW Jiexi Xichai Qian Hengrong
Director of FAW Jiexi Xichai Qian Hengrong

He pointed out that the development of China's auto industry has already surpassed Europe and the United States' "space-time concept." The quality theory of developed countries can no longer reasonably explain the Chinese model. The quality management experience of developed countries in Europe and America can no longer better guide Xichai Engine's quality leadership. Chai must establish a leading thinking and find a quality leading road made in China.

Two innovations

Quality Control Technology: "Small Data" Based on Intelligent Manufacturing and "Big Data" Based on Sales Service Platform

Service Technology: X-service (Xichai Maintenance Model)

Although Xichai received the quality Oscar-National Quality Award this year, the director of Qian Hengrong clearly realized that there are still gaps compared with the international benchmark. When talking about the development strategy, he stated that in the next ten years, Xichai will stand on the "Made in China" image, with innovations in quality thinking, strategic innovation in quality, innovation in control and strategy, quality control and technological innovation, and service model innovation. Achieve quality breakthroughs, achieve quality leading goals, and create national brand high-end dynamics.

One of the highlights of this event was the establishment of media and participants’ questions.
One of the highlights of this event was the establishment of media and participants’ questions.

The experts believe that Xichai has won the “National Quality Award” after years of hard work and shows that Xichai has established a “more professional, more standardized, more credible, and more influential” image in the Chinese auto industry. By continuing to practice the excellent performance model, building a distinctive corporate culture, and building an endogenous development drive, in the process of pursuing excellence, a path of technological innovation, management innovation, and operational model innovation will be promoted to promote corporate transformation and upgrading.

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