Editor's note: Since the 5th WBR Asian Regional Conference on Components and Logistics Services held for the first time in China, nearly 100 top logistics experts from all over the world have carried out special seminars on the optimization of the enterprise's spare parts logistics infrastructure. Since then, the concept of “spare parts logisticsâ€, which only a few people knew in the past, has become familiar to more and more people. What is more, spare parts logistics has gradually become a new trend in the industry.
Spare parts logistics into car manufacturers "save the straw"
In the past 10 years or more, Toyota Motor Corporation of Japan has not been satisfied with the production of automobiles, but has been developing a full range of auto parts distribution systems and logistics chain management services in Australia. The reason is that they saw that with the rapid development of the automobile manufacturing industry, the sales price of the whole vehicle is getting lower and lower, and the profit is getting less and less. It is no longer possible to rely on the sales of the entire vehicle to maintain the previous “sceneryâ€. Must open up new service areas and seek new developments. Therefore, Toyota Motor Corporation regards the parts logistics service as the main body of the “aftermarket†market, and regards it as important as manufacturing and selling automobiles.
Since the early 1990s, in order to turn most consumers into “return customersâ€, Toyota Motor Corporation has changed its business philosophy, adjusted its mechanism, and repositioned companies and products. It is determined to reform the old ways of auto parts and components. , Started to develop and reorganize Toyota Auto Parts sales and service channels in the Australian market. Now, Toyota Motor Corporation is built in Sydney and Melbourne in Australia's two largest parts distribution centers. The distribution facilities for these two auto parts are mainly responsible for the need for wagons in densely populated areas on the northeastern coast of Australia. Other parts and components distribution facilities are small, but the sparrows are small and fully-equipped.
For the majority of consumers, the most vulnerable to the reputation of the car brand is nowhere to buy the key components of this car. Therefore, while developing the automobile industry and mass-producing complete vehicles in China, efforts should be made to develop the spare parts industry and seek new developments in spare parts logistics.
Optimistic about the prospect of spare parts logistics
With the increasingly fierce competition in the market, many companies have begun to shift their main profit points from products to services, especially after-sales services. Relative to the product, after-sales service profit is higher and longer. After-sales service often involves the replacement of damaged parts. The delivery speed of spare parts often determines the speed of after-sales service and customer satisfaction. "Fast" is the specialty of the express delivery company. Using the original aviation and other platforms, it can provide more rapid service delivery for spare parts. DHL has found more uses here.
According to John Farrell, director of spare parts logistics for DHL Asia Pacific, DHL began to enter the fast-growing business of spare parts logistics as early as in the early 1990s. Today, DHL's spare parts logistics network in China has begun to take shape. They are very optimistic about the prospects for the development of spare parts logistics, and strive to make it bigger and stronger.
Wu Dongming, the managing director of Sinotrans DHL, stated that DHL has established two centers, Express Logistics Center and Strategic Spare Parts Center, to meet the urgency of spare parts logistics companies' needs. Express Logistics Center is a regional warehouse center, which mainly provides value-added services, distribution, maintenance and bonded warehouse functions. The strategic spare parts center mainly provides the distribution function of spare parts, which is equivalent to a transfer station between the express logistics center and end customers. Through the inventory management system to ensure timely replenishment of spare parts, this can greatly improve the company's work efficiency, reduce operating costs and better fulfill its commitment to customers. It can be seen that spare parts logistics is equivalent to the traditional express delivery value-added services.
Industry veterans have pointed out that it is the key to after-sales service to deliver spare parts to customers at the first time. Spare parts logistics is becoming an increasingly important part of the supply chain, especially in the field of after-sales service in the high-tech industry. With the development of various industries in China, spare parts logistics will have a greater market prospect.
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